What We Do
Sun Ridge Systems, Inc. specializes in developing and supporting nineteen integrated public safety applications designed to meet the specific needs of our public safety clients. Our flagship product, RIMS Computer-Aided Dispatch (CAD) and Records Management System (RMS), is the foundation of our seventeen other applications. These applications include jail management, property and evidence management, mapping, and field solutions for Windows, Android, and iOS devices.
Our team is committed to ensuring our applications are the most powerful, intuitive, compliant, and easy-to-use software.
Our Values
- Integrity. We operate with transparency and fairness in every aspect of our business.
- Innovation. Our client partnership is vital to our software’s continuous development and enhancement. On average, about a hundred improvements are implemented in RIMS CAD and RMS each year.
- Client Focus. We believe in forming long-lasting relationships by providing exceptional software and support. We challenge you to find a public safety solution with a level of unbridled service we have provided for forty years.
- Quality. Reliability, ease of use, and performance are the hallmarks of our software.
Our Team
Our team knows public safety.
Many of our team members have extensive experience working for and with public safety software development and implementation, field computer systems, computer networks, and public safety administration.
Every team member goes through an extensive background and is certified in Criminal Justice Information Services (CJIS) policies set forth by the Federal Bureau of Investigation.
Contact Us
Sun Ridge Systems, Inc.
PO Box 5071
El Dorado Hills, CA 95762-0002
Sales 1-800-474-2565
Support 1-888-791-7467
“Had a nice conversation with [my officer] yesterday and he remarked that he is just so appreciative of RIMS and your willingness to troubleshoot. The customer service of RIMS speaks again! We may not get things fully resolved but it’s the effort that is so, so, SO awesome!”
