Our Focus

Law Enforcement

RIMS was first installed at the Rocklin, CA, Police Department in 1985.  We are honored to share a continuing relationship with them today. More than 300 state law enforcement agencies, county sheriffs, tribal, and municipal police departments trust Sun Ridge Systems to provide them with the stable, high-quality applications needed to manage their agencies.

Fire/EMS Agencies

RIMS supports features and functions that public and private fire/EMS agencies need. RIMS CAD provides fire/EMS unit recommendations, fire station run cards, incident response plans, fire response types, text messaging/paging, mobiles, mapping, iRIMS, incident reference documents, and more.

RIMS CAD also offers various Fire RMS and EMS ePCR integration solutions. For additional information, visit our Integrations page.

Communication Centers

Computer-Aided Dispatch (CAD) is the key to quickly receiving, processing, and tracking emergency and non-emergency incidents. We serve PSAP (Public Safety Answering Points) centers nationwide and are committed to the high standards set by APCO and NENA.

Corporate and Private Security

Private security continues to evolve to meet our communities’ ever-dynamic and changing needs. Our integrated solutions help companies keep track of activities and produce professional reports for customers and corporate leaders. RIMS serves private security operations in public malls, manufacturing plants, motion picture studios, public park systems, and private patrol services.

School District Police

RIMS is used in over 240 schools, serving more than 220,000 students. Our applications are in some of the largest school districts in the nation, including San Bernardino County, CA, and Kern County, CA.

College and University Police

Forty colleges and university police agencies in multiple states trust RIMS to provide the platform to manage campus public safety operations. In addition to the integrated CAD/RMS applications, RIMS seamlessly collects data and produces the Clery report.

Detention/Correctional Facilities

RIMS InCustody Jail Management software brings detention operations into the RIMS world with tight integration with RIMS records management and even CAD.  Further, an InCustody Lite version makes an affordable JMS available for law enforcement agencies with temporary holding facilities.