Training Team

The RIMS training plan is designed around satisfying the following objectives:

  • Provide all personnel with the knowledge necessary to become efficient, productive RIMS users.
  • Training must also be keyed to the job responsibilities of trainees (dispatch, clerk, administrator, officer)
  • The training plan must swift and effective.  We take into account that personnel will have limited time available for training due to scheduling, overtime and operational considerations.

Our training plan incorporates these three objectives into a brief but comprehensive course designed to help personnel understand RIMS sufficiently to begin operational use of the system. Key to users’ ability to grasp the essentials of RIMS quickly is its ease of use, refined over more than 30 years in the field, and consistency in its design—learn how to do a few functions, and you notice the rest work pretty much the same way.

The key concept behind our training is “hands-on.” Training sessions are not lectures. Instead, personnel learn how to use RIMS by using it in the classroom environment. As with any software product, comfort and competence only occur through repeated use. All training is done onsite using experienced law enforcement trainers—people who know the product inside out and, just as important, are public safety professionals.

Empower your knowledge in RIMS our comprehensive online learning center, specifically designed for understanding the basics and mastering RIMS.  We offer a wide range of courses and resources tailored to the unique needs of customers.  Our interactive and user-friendly platform ensures you gain practical, hands-on experience with the latest developments for any of our applications.

Why Use the RIMS eLearning Center?

  • Expert-Led Courses: Learn from seasoned professionals with extensive experience in law enforcement and now use that for RIMS.
  • Flexible Learning: Access our courses anytime, anywhere, at your own pace, ensuring you can fit learning into your busy schedule.
  • Up-to-Date Content: Stay ahead of the curve with the latest updates and innovations in police software, ensuring you’re always equipped with the most current knowledge.
  • Webinars: Engage in education sessions that keep you up-to-date with all of our applications, ask questions, and network with other RIMS professionals.
  • Certification: Earn recognized certifications that enhance your professional credentials (POST credits) and career prospects.

Our Courses of Learning

  • Computer-Aided Dispatch
  • Records Management
  • InCustody Jail Management
  • Mapping
  • Property Room
  • Field Applications
  • And more!

Get Started Today

Unlock your potential and advance your knowledge with the RIMS eLearning Center.

Continue your journey to becoming a savvy RIMS user begins here.